Origin–Destination Handover
Pre-Alert Agent
Master and house air waybills, flight details, manifests and commercial paperwork arrive from every origin agent in a different shape. The agent reads the mail and its attachments as freight documents, builds the destination shipment file, and raises what is missing while the freight is still in the air.
- Freight forwarder
- Consolidator
- Destination agent
- Import operations
- From pre-alert arriving to a shipment file existing
Under 5 min
From pre-alert arriving to a shipment file existing
Against a mailbox worked in arrival order during one region’s office hours
- Increase in communication throughput on the same team
3x
Increase in communication throughput on the same team
The same desk handling thousands of daily partner emails manually
- When a missing document is raised with the origin agent
Before arrival
When a missing document is raised with the origin agent
Against discovering it when the freight is already on the ground accruing storage
What it does
- Pre-Alerts Read in Any Partner Format
- Shipment Identity Resolved From the Waybill Chain
- House-Level Detail Extracted, Not Just Headers
- Manifest Reconciled Against the Documents Behind It
- Missing Documents Chased Before Arrival
- Escalation Weighted by Time to Touchdown
Runs on XB Alfred
Works with Clearance Agent, Address Validation Agent and Tracking Agent.
See the Pre-Alert Agent on your own data
Tell us your lanes and volumes. We will run it against a sample of your real files.