Case studies
We Help Cross-Border Operators Live the AI Dream
How freight forwarders, customs brokers and 3PLs put RSA XB into production — what changed, what it took, and what we measured.
LatestXB ClearanceFlowA UK customs broker turned its mailbox into a declarations pipeline
No engineering team, no integration project. Live the day after signup, serving 27 client companies from a single account.
- From mailbox connection to first value
- 15 minFrom mailbox connection to first value
- Customer volume the same ops team can handle
- 3xCustomer volume the same ops team can handle
- Client companies live on day one
- 27Client companies live on day one
GCCXB AddressIQA parcel aggregator got call-centre delivery rates without the call centre
First-attempt delivery across its GCC lanes went from 78% to 84% — within a point of what rivals achieve with a room full of people phoning customers, and with no one phoning anyone.
- First-attempt delivery rate
- +6 ptsFirst-attempt delivery rate
- People added to get there
- ZeroPeople added to get there
- What the human-agent alternative reaches
- 85-88%What the human-agent alternative reaches