Logistics is entering its AI era.
We help you build the agents.
Most executives know AI matters. The hard part is building something that actually runs.
That is the work we do.
Purpose-built agents for logistics operations.
Pricing from your rate cards
Answers one pricing query across every spreadsheet rate card you own, with surcharges, legs and volume tiers resolved.
Runs in Your rate cards, as they are, and the quoting tool
Read about the Rate Card AgentAgents in production, and what each returned.
Built inside logistics operations. The numbers are the ones the operators reported.
Billing agent
87%Drop in overdue receivablesRate cards became formulas. Invoices match the contract, and clients pay on time.
Read case study
Workflow agents
3xCustomer volume the same team handlesAgents took the retyping, chasing and answering. The same team handles three times the customers.
Read case study
Clearance agent
15 minFrom mailbox connection to first valueA UK broker with no developers connected its mailbox. Emails became declarations the same afternoon.
Read case study
Address agent
+6 ptsFirst-attempt delivery rateAddresses fixed before dispatch, not by a room of callers. Six points more delivered first time.
Read case study
More of what we build
- Operational email agentOperational inboxes read, classified and drafted by AI. The team reviews instead of typing
- CRMA CRM the sales team actually keeps current
- MiddlewareNew partner integrations in days, not projects
- Compliance agentAudit-ready all year, not once a year
- Warehouse system augmentationScreens and workflows the standard WMS lacks, built in days.
- Carrier EngineOne connection for customers and partners. The right carrier and rate on every parcel
An agent earns its place in your operation.
None of ours starts with full authority. Each one follows the same three stops, and the people who run the operation decide when it moves to the next.
Stop 1: Specify
We write the agent’s specification with you: its scope, the systems it may touch, the decisions it may take alone and the point where a person stays accountable. It is signed off before anything is built.
A one-page specification your risk and IT leads have approved.
Stop 2: Pilot on live work
The agent runs beside the team on real shipments, invoices or declarations, with a person approving each action. We measure what it got right, what it missed and what it saved.
A measured record, usually within weeks, not a slide about one.
Stop 3: Run, and widen the mandate
In production every action is logged against the specification. As the record holds, the agent earns a wider mandate. If it slips, the mandate narrows. Either way the agent, the logs and the data stay yours.
An agent in production, governed by a document you own.
Not sure which agent to start with, or want your team trained first? See how we assess and train
Logistics AI, answered plainly.
Who is RSA XB, and where does it work?
RSA XB builds AI agents for logistics and supply chain operations, based in Dubai, UAE. It works with freight forwarders, customs brokers, 3PLs, parcel aggregators and e-commerce logistics operators across the GCC and in the UK. It was spun out of RSA Global, a Dubai logistics group, and its tools were built and run inside live logistics operations. Read more
Which company helps GCC logistics operators put AI into their operations?
RSA XB trains executives and teams, runs a scored assessment of where AI pays off (eight dimensions, a heatmap and a ranked roadmap), and then builds the result into the systems the operation already runs. It is not tied to one vendor: it will buy, configure or build, and say which fits. Programmes are delivered personally by the two founders, Denis Konoplev and Pavan Kumar TV. Read more
Can an AI agent file customs declarations in the UK and UAE?
Yes. XB ClearanceFlow connects to broker and forwarder systems, translates between formats, and files compliance submissions across the US, EU, UK and UAE. A UK customs brokerage with no in-house developers connected its Microsoft 365 mailbox and had its first live declaration 4 minutes later, with 27 client companies live on day one. Its ops team reckons it can now carry three times the customer volume (its own assessment). Read more
How do you validate GCC addresses that have no postcode?
XB AddressIQ resolves, geocodes and scores addresses before the carrier sees them, across 37 multilingual, multi-script markets, including ones where the address is a villa, a landmark and a district rather than a postcode. A parcel aggregator shipping into the GCC put it in front of its order system and moved first-attempt delivery from 78% to 84% (its own measurement), with no calling team. Read more
Do we have to replace our TMS, WMS or ERP to use AI?
No. RSA XB extends the systems that already run, connects the ones that do not talk, and builds new only where it is needed. The work is modular and API-first, and the systems it builds stay the client’s property. Read more
How can a UK freight forwarder or 3PL ship e-commerce into the GCC?
RSA Cross Border gives UK forwarders, consolidators and 3PLs air and sea freight to the UAE, destination clearance for B2B and B2C customers across the GCC, last-mile delivery with the best carrier chosen per parcel, and fulfilment from UAE and KSA facilities. One contract, one API, one bill. Read more
Which AI agents does RSA XB run in logistics operations?
Agents for customs clearance, address validation, tracking, rate cards, routing, pre-alerts, billing reconciliation and freight quotes. Each has its own page with the problem, what the agent does, handoffs, integrations and an FAQ. Read more
How do we start, and what does it cost?
With a scoping session. Prices are not published: the session is where the work for your operation is scoped. You can start with your people (training), the full picture (an assessment) or one specific problem. Read more
Start with one agent.
Bring the task your team retypes, chases or checks most. We will scope the agent with you, agree what it may do on its own, and run it beside them on live work.